Shipping

The first four rounds of early bird orders sold out quickly due to high demand. The good news is that you can still reserve your Gear with the expected shipping date of Spring 2018. When ordering, you will be charged a refundable deposit of 10% of the order value. The remaining balance will be charged when we ship your order.

 

Any import duties, taxes or brokerage fees due at the time of delivery are the sole responsibility of the receiving customer.

 

It is the responsibility of the customer to enter the correct shipping address details. We will do our best to help you change the address prior to the order being shipped. However, once an order has been shipped, it is up to the customer to contact the courier directly with the tracking number provided to change the shipping address. The customer is responsible for all costs arising out of this issue.

 

For those that pre-ordered Gear at the special discount early bird price, please contact us at mail@helloaxis.com for the most recent update on shipping.

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